Hosted vs. Non-hosted Agenda Management Systems
Wednesday, June 15th, 2011The acceptance of ‘Hosted’ plans for municipal applications – such as agenda management systems - has been increasing over the last several years. This is due in part to a better understanding of what SaaS (Software as a Service) can and can’t do as well as the fact that more and more applications that people want or need, are now offered this way – they’re becoming commonplace.
But why consider a Hosted plan? Well, these plans offer convenience – no equipment to buy for instance. Hosted plans are generally very accessable – meaning, if you have access to the Internet, you have access to the applications. Hosted plans can be less expensive initially – sort of like leasing a car. Often, the cost of hosted programs falls under operational budgets vs. capital budgets and can be quicker and easier to get approved. Hosted plans are basically ‘Plug & Play’ systems – very easy to start using.
But there are other points to consider. Hosted plans by design, reside on someone else’s equipment – you won’t have the same amount of control over your data as you do with ‘Non-Hosted’ or client installed systems. This isn’t necessarily bad, just something to keep in mind and plan for. Hosted plans don’t always have the same degree of customization available as Non-Hosted plans. Again, not a big deal if the application has everything you need, just another point to ponder.
So which is better? The answer is neither and both. Assuming the same application is available both ways, (like AgendaQuick), the difference is really preference.
In the end, the choice usually boils down to cost and comfort. Cost, in that Hosted plans are nearly always less expensive to begin with but generally more expensive over time. Comfort, as in whether or not your IT Department feels comfortable with the idea of not having total control – is everything really safe? How you feel about cost and comfort will ultimately determine which you choose.